Privacy Policy
Last Updated: July 28, 2026
At Calivorau, operated by P L Pet & Pet Supplies, protecting your privacy is one of our top priorities.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, or interact with our services.
By using the Calivorau website, you acknowledge and agree to the practices described in this policy.
1. Information We Collect
To provide a better shopping experience and process your orders efficiently, we may collect different types of information.
Information You Provide to Us
When you:
- Place an order
- Contact customer support
- Subscribe to updates or promotions
- Create an account
- Participate in website activities
we may collect information including:
- Full name
- Email address
- Phone number
- Shipping address
- Billing information
- Payment details
- Order history
- Customer service communications
Information Collected Automatically
When you browse our website, certain information may be collected automatically through cookies and similar technologies.
This information may include:
- IP address
- Browser type
- Device information
- Operating system
- Website activity
- Pages viewed
- Interaction with our website
This information helps us improve website performance and create a better customer experience.
2. How We Use Your Information
Calivorau uses collected information for legitimate business purposes, including:
Order Processing
We use your information to:
- Complete purchases
- Process payments
- Arrange shipments
- Send order confirmations
- Provide delivery updates
Customer Support
Your information allows us to:
- Respond to questions
- Provide assistance
- Resolve order-related concerns
Website Improvement
We may use information to:
- Improve website functionality
- Understand customer preferences
- Enhance products and services
- Improve shopping experiences
Marketing Communication
If you choose to receive promotional messages, we may send:
- Product updates
- Special offers
- New product announcements
You may unsubscribe from marketing communications at any time.
3. Protecting Your Personal Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
Security measures may include:
- Encrypted payment processing
- Secure website technology
- Restricted access to customer information
- Protection procedures for stored data
Calivorau does not store complete credit card numbers on our servers.
Payment information is securely handled through trusted payment service providers.
4. Sharing of Information With Third Parties
We do not sell your personal information to outside companies.
However, we may share limited information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Customer support services
- Marketing and analytics partners
These partners only receive information necessary to perform their services.
Advertising and Analytics Partners
We may use third-party technologies such as cookies, pixels, and tracking tools to understand website activity and provide more relevant advertisements.
These services may collect information about your online interactions.
Examples may include:
- Meta advertising services
- Google services
- Other analytics and advertising platforms
Information collected by these providers is subject to their own privacy policies.
5. Cookies Policy
Calivorau uses cookies and similar technologies to improve website functionality and customer experience.
Cookies are small data files stored on your device that help websites remember certain information.
We may use cookies for:
Essential Cookies
Required for basic website functions, such as:
- Shopping cart operation
- Checkout processes
- Account access
Performance Cookies
Used to understand:
- Website traffic
- Visitor behavior
- Website performance
Marketing Cookies
Used to:
- Measure advertising effectiveness
- Provide relevant promotional content
You may disable cookies through your browser settings, but some website features may not function properly.
6. Third-Party Websites
Our website may contain links to third-party websites or services.
These external websites operate independently and have their own privacy practices.
Calivorau is not responsible for:
- Third-party website content
- Privacy practices of external services
- Information collected by third-party websites
We encourage you to review their privacy policies before providing personal information.
7. California Privacy Rights (CalOPPA)
If you are a California resident, you may have certain privacy rights under applicable laws.
These rights may include:
- Requesting information about collected personal data
- Requesting corrections to inaccurate information
- Requesting deletion of personal information where applicable
- Opting out of certain data-sharing activities
Calivorau provides access to this Privacy Policy through a visible link on our website and updates this policy when changes occur.
Do Not Track Preferences
Some browsers allow users to enable “Do Not Track” signals.
Where required by applicable laws, we will honor these privacy preferences.
8. Children’s Privacy
Calivorau does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information through our website, please contact us.
After verification, we will take appropriate steps to remove such information.
9. Data Security Incidents
Although we take reasonable security precautions, no online transmission or storage system can be guaranteed to be completely secure.
If a data security incident occurs that requires notification under applicable laws, we will provide appropriate notice to affected individuals and take necessary corrective actions.
10. Email Communication Compliance
We may collect email addresses to:
- Confirm orders
- Send shipping updates
- Provide customer support
- Share promotional information when permitted
All promotional emails include an option to unsubscribe.
We respect your communication preferences and will process opt-out requests appropriately.
11. Changes to This Privacy Policy
Calivorau may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage customers to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
P L Pet & Pet Supplies
1710 Berryessa Rd Ste 106
San Jose, California, 95133
United States
Phone: (408) 254-0498
Email: service@calivorau.com
Thank you for trusting Calivorau.
We are committed to protecting your privacy while providing a safe, convenient, and enjoyable shopping experience for you and your pets.